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Frequently Asked Questions
Please refer to our Care Guide for detailed recommendations on how to preserve the quality, shape, and longevity of your pieces.
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If you need to make changes to your order, please contact us as soon as possible at contact@bellaura.com, and we will assist you. Once your order has been processed, modifications may no longer be possible.
We ship within Denmark using PostNord and DAO, while international deliveries are handled by PostNord, GLS, and UPS. For more details, please refer to our Shipping & Returns page.
Yes, once your order has shipped, you will receive an email with a tracking link. If you don’t receive this, please contact us at contact@bellaura.com, and we will provide you with an update.
For deliveries within Denmark, please allow 1-2 business days. For orders within Europe, estimated delivery time is 2-5 business days. For more details, please refer to our Shipping & Returns page.
To initiate a return, please visit our Return Portal and enter your order number and email address. The portal will guide you through the process. You are also welcome to return or exchange your online purchases at our BELLAURA boutique. For further details, please refer to our Shipping & Returns page.
Items must be returned in their original condition, unworn, unwashed, and with all original tags and packaging intact. For more details, please refer to our Shipping & Returns page.
Our Size Guide provides measurements for the chest, waist, and hips. Compare your measurements with the chart to find your best fit. If you're between sizes or need assistance, contact us at contact@bellaura.com, and we will be happy to advise you.
You can reach us using the Contact Form on our website or email us directly at contact@bellaura.com.
At BELLAURA, we prioritise high-quality, natural materials. We work closely with trusted European suppliers who uphold strict environmental and ethical standards. Our commitment is to responsible craftsmanship, without compromising on quality or feel.
If you have any additional questions, please don't hesitate to reach out. You can use our contact form or email us directly at contact@bellaura.com.